About Gallup FCU

Contact Us

As a Gallup FCU member, you deserve someone who will go the extra mile for you. Feel free to contact us any time during business hours and we will be happy to help!

Phone

• 402-938-6800
• 800-317-3095
• 888-816-4234 Medsurety HSA

Fax

• 402-938-5918

Disaster Recovery Contact

• Call or text: 402-570-4420 (emergency use only)

Email

• credit_union@gallupfcu.com

Address

• Gallup FCU
  P.O. Box 2593
  Omaha, NE 68103-2593
• Overnight address:
  Gallup FCU
  1001 Gallup Drive
  Omaha, NE 68102

Hours

• Monday-Friday - 8:30 a.m. to 4:30 p.m. Central time

ABA Routing Transit Number:

• 104089574

To Report Lost/Stolen Visa Check Card:

• Domestic: 800-554-8969
• International (collect call): 973-682-2652

Card Activation

• 800-708-7119

Change PIN (requires reference code listed on your new PIN mailer, for security purposes)

• 800-961-5481

History

Originally organized out of a desire to provide our associates with better service than they could find at other financial institutions, Gallup Federal Credit Union was initially called "Green and Growing Federal Credit Union" when it opened on Sept. 13, 1978. Since then, it has gone through a number of changes, taking on the name "Security Shares Federal Credit Union" on Oct. 30, 1985, before establishing its current name on Sept. 4, 1992. Its first president was Sandy Wolfe, who preceded Susan Robak, Keri Waak (Chambers), Jean Poppert, and our current president, Ronny Miller.

The breadth of our product offerings is continually expanding, and today we are a full-service financial institution, offering traditional savings and checking accounts, consumer and mortgage loans, and investment services through Guide Rock Capital Management. Our current six-person team serves more than 2,000 members in 41 states.

By providing world-class service at a reasonable price, our offerings will continue to evolve to serve our members as efficiently and effectively as possible.

Ronny Miller

I started with Gallup in 1996 as a consumer interviewer, while working toward a degree in finance from the University of Nebraska-Lincoln. My work with the credit union began immediately after graduation in 1999. I am responsible for ensuring that our credit union lives out its mission to our members, providing a safe and secure financial institution that leads a journey toward thriving financial well-being.

Heidi Smith

I started at Gallup Federal Credit Union in 2019. I am responsible for the accounting operations of the credit union and Guide Rock Capital Management which include: accounts payable, accounts receivable, and processing all general ledger entries. I am also responsible for our monthly internal audit with our supervisory committee and our annual exam with the National Credit Union Administration. I graduated from Nebraska Wesleyan University in Lincoln, NE with a Bachelor's in Business Administration.

Angela Phillips

I joined Gallup in 2011 as an Administrative Coordinator in the technology department. In 2014, I transferred to serve as the Administrative Coordinator for the Finance, Accounting and Benefits team. In 2020, I joined the Gallup Federal Credit Union Team as a Member Service Coordinator. In 2023, I transitioned to the Loan Officer role with the Gallup Federal Credit Union. I enjoy helping our members reach a high level of financial wellbeing and achieve financial goals. I graduated from the University of Nebraska- Kearney with a degree in Organizational Communications. 

Maria Flores

I joined the Gallup Federal Credit Union team in January 2016 as the member service coordinator and was promoted to member service representative in February 2019. I coordinate all advertising and member-relations activities. I work to produce communication for all aspects of the CU as well as plan the different member events throughout the year. I graduated from Bellevue University in 2010 with a bachelor’s degree in communication arts.
 

Taylor Gatrost

I joined the Gallup Federal Credit Union team in January 2016 as the Member Service Coordinator and got promoted to Member Service Representative in February 2019. I assist our members with all their banking needs such as opening accounts, performing account research and maintenance, handling monetary transactions, and other account related request in person, by phone or email. I am also responsible for managing our marketing campaigns, member communication and social media channels. I assist in the creation of research documents, reports, and content for marketing campaigns. My goal is to deliver extraordinary member service at every member interaction. I graduated from Bellevue University in 2010 with a bachelor's degree in Communication Arts.

Will Miller

I work as a financial adviser for the investment and financial planning arm of Gallup FCU, Guide Rock Capital Management . I began my career at Gallup in 2023, recently graduated from the Heider College of Business at Creighton University. I am excited about the future of technology and its influence on the financial world. Through my past work as an Associate Trader at Carson Group, studies of FinTech and Business Intelligence Analytics at Creighton University, and interning at Hightower Omaha and First National Bank of Omaha, I have gained a very diverse set of skills and knowledge base related to financial markets. I am currently a candidate for the CFA®.