About Gallup FCU

Contact Us

As a Gallup FCU member, you deserve someone who will go the extra mile for you. Feel free to contact us any time during business hours and we will be happy to help!

Phone

• 402-938-6800
• 800-317-3095
• 888-816-4234 Medsurety HSA

Fax

• 402-938-5918

Disaster Recovery Contact

• Call or text: 402-570-4420 (emergency use only)

Email

• credit_union@gallupfcu.com

Address

• Gallup FCU
  P.O. Box 2593
  Omaha, NE 68103-2593
• Overnight address:
  Gallup FCU
  1001 Gallup Drive
  Omaha, NE 68102

Hours

• Monday-Friday - 8:00 a.m. to 5:00 p.m. Central time

ABA Routing Transit Number:

• 104089574

To Report Lost/Stolen Visa Check Card:

• Domestic: 800-554-8969
• International (collect call): 973-682-2652

Card Activation

• 800-708-7119

Change PIN (requires reference code listed on your new PIN mailer, for security purposes)

• 800-961-5481

History

Originally organized out of a desire to provide our associates with better service than they could find at other financial institutions, Gallup Federal Credit Union was initially called "Green and Growing Federal Credit Union" when it opened on Sept. 13, 1978. Since then, it has gone through a number of changes, taking on the name "Security Shares Federal Credit Union" on Oct. 30, 1985, before establishing its current name on Sept. 4, 1992. Its first president was Sandy Wolfe, who preceded Susan Robak, Keri Waak (Chambers), Jean Poppert, and our current president, Ronny Miller.

The breadth of our product offerings is continually expanding, and today we are a full-service financial institution, offering traditional savings and checking accounts, consumer and mortgage loans, and investment services through Guide Rock Capital Management. Our current six-person team serves more than 2,000 members in 41 states.

By providing world-class service at a reasonable price, our offerings will continue to evolve to serve our members as efficiently and effectively as possible.

Ronny Miller

I started with Gallup in 1996 as a consumer interviewer, while working toward a degree in finance from the University of Nebraska-Lincoln. My work with the credit union began immediately after graduation in 1999. I am responsible for ensuring that our credit union lives out its mission to our members, providing a safe and secure financial institution that leads a journey toward thriving financial well-being.

Heidi Smith

I started at Gallup Federal Credit Union in 2019. I am responsible for the accounting operations of the credit union and Guide Rock Capital Management which include: accounts payable, accounts receivable, and processing all general ledger entries. I am also responsible for our monthly internal audit with our supervisory committee and our annual exam with the National Credit Union Administration. I graduated from Nebraska Wesleyan University in Lincoln, NE with a Bachelor's in Business Administration.

Angela Phillips

I joined Gallup in 2011 as an Administrative Coordinator in the technology department. In 2014, I transferred departments to serve as the Administrative Coordinator with the Finance, Accounting and Benefits team. In 2020, I joined the Gallup Federal Credit Union Team as a Member Service Coordinator. My responsibilities include meeting the financial needs of the Gallup FCU members with excellent member service. Additionally, I assist to manage the calendars and events for the Finance, Accounting and Benefits team. I graduated from the University of Nebraska- Kearney with a degree in Organizational Communications.

Ryan Shaughnessy

I joined the GFCU team in April 2015 as the Financial Advisor of Guide Rock Capital Management, Inc. Since 2003, I have had the privilege of assisting individuals, couples and businesses in the areas of investments, insurances, and retirement planning. I take the time to get to know, listen and understand each of my clients to have a better sense of what their desires and concerns are. I graduated from Oral Roberts University in Tulsa, Oklahoma with a bachelor's degree in Finance. I hold the FINRA Series 7, 63, 65, life and health licenses in Nebraska and Iowa and am certified in Long Term Care (CLTC) and also have the Life Underwriter Training Council Fellow (LUTCF®) designation through the American College.

Maria Flores

I joined the Gallup Federal Credit Union team in January 2016 as the Member Service Coordinator and got promoted to Member Service Representative in February 2019. I assist our members with all their banking needs such as opening accounts, performing account research and maintenance, handling monetary transactions, and other account related request in person, by phone or email. I am also responsible for managing our marketing campaigns, member communication and social media channels. I assist in the creation of research documents, reports, and content for marketing campaigns. My goal is to deliver extraordinary member service at every member interaction. I graduated from Bellevue University in 2010 with a bachelor's degree in Communication Arts.

Adam Smith

I joined the Gallup Federal Credit Union in 2019 as the Loan Officer. I have several years of experience in the financial world, specifically surrounding lending. I have also acquired my MBA with a focus in finance. I hope that my education and background will bring value to our Members and the Gallup Federal Credit Union. I can help with any lending needs such as unsecured loans, secured loans and mortgages but my door is always open to provide the best recommendations I can to each member.